When Tech Goes Wrong: Assessing Fault in Delivery Robot Accidents

If you are struck or injured by a delivery robot or drone on a California street, it’s natural to wonder: who is responsible? While no state law specifically addresses these cutting-edge machines, traditional negligence and product liability statutes can still offer protection for the injured.

Under California Civil Code §1714, anyone who fails to act with reasonable care in the design, operation, or oversight of a delivery robot—whether that’s the manufacturer, the operator, or the company deploying the fleet—may be at fault for resulting injuries. If the incident was caused by a flaw in the robot’s design or function, product liability principles could make the manufacturer liable. In other cases, the company employing a robot operator might be held responsible under vicarious liability rules, especially if the employee was acting within their job duties when the accident occurred.

Determining fault can be complex. Potentially responsible parties may include:

• Manufacturers (for defective robots or drones)

• Platform operators and remote pilots

• Delivery companies managing the technology

• Property owners, if the accident happened on private premises (premises liability)

Time Is of the Essence: Statute of Limitations

California law typically gives you two years to bring a personal injury claim (see CCP §335.1). Missing this deadline can prevent you from seeking damages for your injuries. Because gathering evidence and determining liability for a robot-related incident often takes time, it’s important to act promptly. Even if the company promises to investigate, don’t delay speaking to a lawyer.

After a Delivery Robot Accident: Your Next Steps

If you’ve been hurt by a delivery robot or drone:

• Seek immediate medical attention and follow up on all injuries—even minor ones.

• Document the incident thoroughly: take photos of the scene, the device, and your injuries. Gather witness contact information and any available video footage.

• Report the incident to the delivery company, robot platform, or local authorities as necessary.

• Contact a personal injury attorney with experience in emerging technology cases. They can help identify liable parties and ensure your rights are protected.

While California’s laws continue to evolve with technology, you don’t have to navigate these complex cases alone. Timely legal advice can make the difference in protecting your rights and recovering the compensation you deserve.